Shipping policy
Shipping Policy
Thank you for shopping with Palm Petal! We’re so excited to bring you cozy, beachy vibes—straight to your doorstep. Here’s everything you need to know about how we ship your order.
Processing Time
All orders are made to order.
Processing typically takes 3–5 business days before shipment.
During holidays or high‑volume periods, processing times may be slightly longer.
Domestic Shipping (United States)
Orders ship from our U.S. fulfillment partners.
Shipping rates are automatically calculated at checkout based on weight or order value.
Available services may include:
• Economy Shipping
• Standard Shipping
Estimated delivery time after processing: 3–8 business days.
International Shipping
Palm Petal ships worldwide to most countries.
International orders are shipped using:
• DHL Express (Shopify discounted rates)
• USPS International Services
• First Class Package International
• Priority Mail International
• Priority Mail Express International
Shipping rates are calculated at checkout based on destination and package weight.
Estimated delivery time after processing: 7–21 business days, depending on location and carrier.
Customs, Duties & Taxes
International customers are responsible for any customs fees, import duties, VAT/GST, or taxes charged by their country.
Palm Petal does not collect or remit international taxes at checkout.
If duties or taxes apply, your local postal service or customs office will contact you when your package arrives in your country.
Order Tracking
Once your order ships, you will receive a tracking number by email.
Tracking updates may take 24–48 hours to appear.
Incorrect Address
Please double‑check your shipping address at checkout.
Palm Petal is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us.
We will work with the carrier to help locate your order.
Questions?
If you have any questions about shipping, feel free to reach out to us at any time.
Contact- Email us at palmpetal8@gmail.com